Returns & Exchanges
At Interior Secrets, we want you to love your new furniture, which is why we offer a 30-day return policy for most items. If your selection isn't the perfect fit for your home, our dedicated support team is here to assist with a seamless return or exchange process.
Return Process
- 1.Initiate Your Request
Log into your account or use our online portal to submit a return request within 30 days of receiving your delivery.
- 2.Approval and Documentation
Our team will review your request and provide a Return Authorization number along with detailed instructions on how to prepare your items.
- 3.Pack and Ship
Ensure the item is in its original packaging and unassembled state, then schedule a pickup or drop-off using our approved logistics partners.
- 4.Quality Check and Refund
Once our warehouse inspects the returned furniture to confirm it meets our condition standards, your refund will be processed back to your original payment method.